Communications Policy

Epic Home Mortgage, LLC may contact you through various communication methods, including phone calls, email, voicemail, postal mail, and text messages (SMS/MMS), regarding your inquiries, loan applications, account updates, or related services.

Consent to Contact

By submitting your information through our website or providing your contact details to us, you authorize Epic Home Mortgage, LLC and its representatives to contact you using the information you provide, including through automated technology, prerecorded messages, or text messaging where permitted by law.

Consent to receive calls or text messages is not required as a condition of obtaining a loan or any services.

Text Messaging (SMS)

If you opt in to receive text messages:

  • Message frequency may vary

  • Message and data rates may apply

  • Reply STOP to unsubscribe at any time

  • Reply HELP for assistance

Confidentiality

We take reasonable steps to protect your information; however, electronic communications such as email or SMS may not always be fully secure. Please avoid sending highly sensitive personal information through these channels.

For details about how we collect, use, and protect your information, please review our Privacy Policy.